Background:

With the rapid development of the domestic tourism industry, the hotel building industry is also expanding, fast response to customer demand and efficient internal staff communication has gradually become the service standard of the hotel, so more and more hotels are oriented to the development of intelligent communication, choose to realize flexible and efficient communication based on voice over IP solution.

This paper takes Flyingvoice IP phone and i86 intercom equipment as an example to provide a set of professional hotel IP voice intercom program to meet the hotel's internal efficient communication and respond to customer emergencies.

Requirements:

Need to support customers in the hotel elevator, floor corridors, halls and other areas of the one-key help intercom, to prevent emergencies customers can not call for help or the hotel response is not timely and other issues.

In order to enhance the customer's hotel service experience, IP phones should be equipped in the guest rooms to realize one-key quick call service hotline or AI intelligent consultation.

In order to protect the fire safety of the hotel, the smoke concentration in the guest rooms, corridors, elevators and other areas should be detected in real time, and when it reaches the upper limit of a certain concentration, it will trigger an alarm broadcast to warn the customers and the staff to evacuate in time, so as to protect the safety of people and property.

It needs to meet the efficient communication of the hotel internal staff and support the collaborative communication of fixed positions and mobile positions, and should be equipped with desktop and portable phones to realize the barrier-free communication in different areas, and can quickly arrange personnel to respond to customer needs.

Solution:

The switch in the server room is connected to a set of VoIP voice communication servers. Relying on the wireless network coverage of the hotel, the corresponding number of P1XW IP phones are deployed in the guest rooms and at the front desk, accessing the network through Wi-Fi and registering the extension number to the VoIP server. For the employees with mobile office call needs, they can choose the FIP16Plus hand-held phone, which supports the fast roaming function and provides high-speed and stable call quality for the mobile calls. High-speed and stable call quality. Deploying i86Box intercom equipment in corridors, elevators, lobbies and other areas can be paired with smoke alarms, active speakers and other peripherals to achieve alarm broadcasting and other functions, and can be set up to intercom with a specific number, to ensure that in the event of emergencies, the hotel staff can be issued in time for emergency help calls.

Product Features:

1.i86 Intercom Device

①Based on SIP standard communication protocol, it can access the mainstream IPPBX in the market to realize multi-device interoperability and multi-scene interconnection application.

② Equipped with rich interfaces, built-in short-circuit input and output interfaces, which can realize functions such as detection and alarm broadcasting.

③ Built-in 2.4GHz Wi-Fi, can be connected to i86 Wi-Fi for local configuration and maintenance through cell phones, computers and other devices.

2.P1XW IP Phone

①Support wireless Wi-Fi connection, no need for wiring and remodeling of the customer's network environment to ensure clean and beautiful lines.

②Support 7 levels of backlight brightness adjustment and timed screen off to provide a good experience for customer rest.

3.FIP16Plus IP Phone

①Support 2.4GHz/5GHz Wi-Fi flexible access, and cross-AP fast roaming, to realize portable mobile calls.

②Support 4000mA high-capacity battery to realize 120 hours long standby time and 12 hours talk.