How to Make Phones Factory Default

Support

Get the latest resources, online manuals, and product knowledges.

Default settings of IP phones and how to make phones factory default?

Dec 11, 2020

1 What are the default settings of the IP phones?

1) WAN port connection type, default is DHCP, as shown in the following picture:

2) There are two user levels, one is user mode and the other is administration mod. The username and password for the user account are user by default, the username and password for the administration account are admin by default.

3) By default, line1 should be enabled and the other lines are disabled.

2 How to reset the phones to factory default?

There are three ways to make phones factory default, two are password needed and one is none password required.

1) Reset through WEB GUI

① Login IP phones' webpage, go to Administration-->Management page;

② Click on factory default and you will see the following notification "Please REBOOT to make the changes effective!", click reboot, all settings will back to the default ones after rebooting.

2) Reset through LCD screen(Password required)

① Press Menu and select Advanced.

② Enter Admin Password(the default password is admin), then select Reset to Factory Settings.

3) Reset through LCD screen(None password required)

① Press #*06# on the phone's keyboard.

② Wait for the phone to factory reset automatically.

Notice: A hard reset will clear all the settings on the phone and make it back to the factory default. Do not perform a hard reset unless you have backed up your settings or you can reconfigure it.