Upgrading Notice for G801--middle version between V2.0 and V3.0FAQ ID:12436
User must be familiar with the ways to upgrade a new firmware for G801, however, please notice the firmware version when upgrading, G801 has a middle firmware between version 2.0 and version 3.0. User can not upgrade the firmware directly from version 2.0 to version 3.0, big differences exists between the two versions. When you the firmware version is V2.0(201XXX), and you want to upgrade the new frimware V3.0(201XXX), please upgrade the middle firmware firstly and then upgrade the new firmware.
Please upgrade the firmware named APX_G801_8M_V3.0_201212211040_OEMS.bin referring to the document G801_old_upgrade_to_new.docx, and then make G801 factory default. When G801 restart again, please login G801's webpage and upgrade the newer firmware, the steps are the same as the ordinary upgrading: 1)Login G801's WEB GUI, and go to Administration-->Upgrade page; 2) Clickto select the firmware file and click, G801 will finish upgrading automatically and reboot itself.
Every time user finishes the upgrading, please login the webpage of your phone and have a check at the firmware version on phone's status page,like the following picture.
Make sure that you have upgraded the middle firmware successfully and then begin the following upgrading.
Notice: do not power off when G801 is upgrading.
More details, please contact with technical support from Flying Voice.
Click here to get the document named G801_old_upgrade_to_new.docx: http://www.flyingvoice.com/uploadfile/2013/0422/20130422104727931.docx.